Slicing Life — Support

Incognito Generation

Contact

Email xidik12@gmail.com and we will answer within two business days. Telling us your display name, your device, and the level you were on makes a bug far quicker to find.

Restoring a purchase

Open Settings → Shop → Restore Purchases with the same Apple Account or Google account you bought with. Purchases are permanent and cover every device you sign in on.

My progress is missing

On the original phone, open Settings → Cloud Save / Recovery → Restore Cloud Progress. To move to another phone, first create and privately save a recovery code on the original phone, then enter it on the new phone. Anonymous Unity sign-in alone cannot identify you after reinstalling or on another phone. Without a recovery code or an existing credential, knowing a device id is deliberately insufficient to recover a save. Store purchases can still be restored through Restore Purchases using the same store account.

Removing your leaderboard entry

See deleting your data.

Privacy

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